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Helpful Articles

How to Keep Your Customers Loyal, Happy, and Coming Back for More

March 28, 2018 | | Comment

Loyal, returning customers are the best compliment a repair shop can receive, but some shops struggle to maintain a stable customer base. In this article, we'll discuss how to cultivate ongoing relationships with your customers, what might cause a customer to go elsewhere for service, and some simple techniques any repair shop can utilize to increase customer satisfaction and loyalty.

Cloud Computing: The Good, The Bad, & The Ugly

September 29, 2017 | | Comment

Cloud-based computing has become very popular in recent years. As thousands of individual users and businesses rushed to get on board the cloud computing bandwagon, many have been shocked to discover that there are some serious problems with the technology. In this article, we'll explore the pros and cons of cloud-based technology.

The Real Cost of a Truck Shop Business – Part II

July 27, 2017 | | Comment

In the second part of this two-part series, we cover the basics of managing the cost of a workforce, and why it’s so important to keep a close eye on employee productivity. Learn how to calculate the efficiency of your team, and how to cut costs so that your business enjoys long-term profitability.

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